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Home Sell HIPs (Home Information Packs)

Home Information Packs (HIPs)

All you need to know about Home Information Packs (HIPs) when selling your property.

Free Home Information Packs from Foxtons

Advertise your property through Foxtons or call 0800 369 8667 for more details

Frequently Asked Questions about HIPs

  1. What is a Home Information Pack (HIP)?

    A Home Information Pack (HIP) is a collection of documents relating to a property. It is a legal requirement to have a HIP prior to marketing a residential property for sale.

  2. What does a HIP contain?

    1) An Index of information contained within the pack
    2) A Sale Statement containing basic information about the property
    3) Evidence of Title and a Title Plan
    4) An Energy Performance Certificate (EPC)
    5) A Property Information Questionnaire (PIQ)
    6) Standard searches (local authority, water & drainage searches)
    7) A copy of the lease (for leasehold properties only)

    (Only documents 1-5 must be obtained before your property can be marketed. Documents 6 & 7 must then be added within 28 days).

  3. How do I get a HIP?

    If you instruct Foxtons to sell your property, we can organise the HIP for you.

  4. What are the benefits of a Foxtons HIP?

    'A no strings attached policy' - once complete, the HIP is yours to keep. You do not need to use a particular conveyancing company or sign a sole agency agreement.

    Peace of mind - your HIP will be fully compliant with the PCCB HIP Code, which means that all the required documents will be included and acceptable to solicitors.

  5. Do I have to use Foxtons to obtain my HIP?

    No. You are free to arrange your own HIP, however, we would recommend that you use a reputable supplier, who is an accredited member of the PCCB HIP Code.

  6. What if I already own a valid HIP?

    We will need you to send a copy to our HIP department, preferably via email to hips@foxtons.co.uk. We must be in receipt of your HIP before the marketing of your property can commence.

  7. Do all properties need a HIP?

    The majority of properties will require a HIP, however there are a small number of exceptions. For more information visit the government website www.homeinformationpacks.gov.uk

  8. What is the Property Codes Compliance Board (PCCB) HIP Code?

    The PCCB is a regulatory body established to maintain a register of firms committed to operating within their standards of practice and to independently monitor compliance with the code. The main aim of the PCCB HIP Code is to increase consumer protection for buyers, sellers, estate agents and conveyancers who rely on the information included within a HIP.

    As our HIP provider is a member of this code, you can rest assured that all information provided is of the highest standard and is in compliance with all their regulations.

  9. What is an Energy Performance Certificate (EPC)?

    An EPC is carried out by a Domestic Energy Assessor (DEA) and provides an energy efficiency rating for a property from 'A', representing the most energy efficient to 'G', representing the least energy efficient. It will also show the building's environmental impact by indicating its carbon dioxide emissions.

    HIP Energy Certificate example
  10. What is a Property Information Questionnaire (PIQ)?

    The PIQ is a checklist of simple information about a property aimed at helping the buyer to make an informed decision. A variety of information is required, including gas and electrical safety, flood risk, details of previous structural damage and information about council tax and parking arrangements. It is the responsibility of the seller to complete this form and to provide accurate information.

  11. What happens next?

    Once you have instructed Foxtons the following must be completed before we are able to market your property:

  1. Option One
    Ordering a HIP through Foxtons

    We will place an order on your behalf with our approved HIP supplier, who will:

    1) Call you directly for payment

    2) Arrange for a DEA to visit your property to carry out the legally required EPC

    They will also provide you with a PIQ for you to complete as swiftly as possible (legally this is the responsibility of the seller)

    As soon as the HIP is complete (including the EPC and PIQ) we can begin marketing your property

  2. Option Two
    Providing your own HIP

    You will need to provide our HIP department with a copy of your fully compliant HIP, via one of the following routes:

    Email: hips@foxtons.co.uk

    Or, post to:

    The HIP department,
    Building One, Chiswick Park,
    566 Chiswick High Road,
    London W4 5BE

    As soon as we have received your HIP we can begin marketing your property

For more information on HIPs, or to find out how much your property is worth call 0800 369 8667.

* Terms and Conditions apply.

Advertise your property on Foxtons.co.uk

Call 0800 369 8667 for further information about HIPs, or to find out how much your property is worth