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New Business

A vibrant, fun and energetic department

Our New Business Consultants are the initial point of contact at Foxtons and as such are responsible for creating positive first impressions and delivering exceptional customer service to a wide variety of people.

We value every single person that calls us and the team prides itself on being available to personally answer calls at times to suit our customers. We are committed to offering excellent service and improving the way our industry operates.

New Business Receptionist

Currently recruiting

Job details

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This is a customer service role where every day will vary and you will spend your time dealing with different enquiries and challenges. You will be answering calls and emails from vendors, landlords, buyers and tenants and identifying their requirements. In addition to responding to these enquiries you will also greet all visitors to our Headquarters.

It is vital that everyone contacting Foxtons, in whatever capacity, receives a professional and efficient service and your ability to provide exceptional customer service will be of paramount importance. A thorough understanding of the various departments at Foxtons and the people within them will also be necessary and full training will be provided to ensure that you are confident in your role.

This is a great opportunity to join a motivated, fun and energetic team. All of our New Business Receptionists share the same enthusiasm and desire to offer the highest standard of customer service, exceeding all expectations in the process.


Based in our West London Headquarters

We offer

  • Salary £19,000 per annum
  • Ongoing mentoring and professional development
  • Meaningful career progression
  • Vibrant company culture including paid-for social events
  • Industry leading enhanced parental leave package
  • Diversity and inclusion networks

Skills required

  • Excellent presentation and communication skills
  • Professional telephone manner
  • A strong work ethic
  • Attention to detail
  • Outgoing, vibrant personality

Mandy Kwan

New Business Manager

My experience at Foxtons

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