Foxtons business model is built upon our values of honesty and integrity and we work hard to ensure that everything is done with total transparency.
We strive to be transparent and upfront about any possible fees that may be payable, helping our customers to make informed decisions with no last minute surprises. That's why we ensure that our fees are clearly displayed in every place possible - from our website to our office reception desks.
We take every measure to ensure that our customer's journey is as stress-free as possible. On the odd occasion that something hasn’t gone to plan, we're not afraid to put our hands up and admit it. We have a clear complaints procedure and an effective in-house tracker system to ensure that we are always 100% aware.
We are a member of the key governing bodies, abiding by the strictest codes of practice.
We also believe in fee transparency, helping you make informed decisions with no last minute surprises.
Performance cookies let us collect information about how the website is used. For example, we may record what pages are visited most. This data allows us to see where we could optimise the website and make it more efficient.
Foxtons: tbp, twp2, tws. tco
Foxtons uses performance cookies to help understand how our visitors use the website and how we can improve our website.
We also host the following third-party solutions, which may set the following cookies:
Google Analytics: _ga, _gat, _gat_UA-<TOKEN>, utmx, utmxx
Google Analytics cookies are used to distinguish users and sessions and gather usage data related to your visit to our website so we can improve our website.
LivePerson: LivePersonID, LPVisitorID, LPVID, LPSID-<TOKEN>, LPCKEY-<TOKEN>, <TOKEN>-VID, wm-ueug
AddThis: _atssc, _atuvc, _atuvs, _
Some pages may have the AddThis social plugin to allow you to share pages to your social network and for Foxtons to view reports on which pages were shared and how.
Optimizely: optimizelyEndUserId, optimizelyRedirectData, optimizelyData*, lc-sp-uid
Optimizely is a third-party optimisation solution which helps us to test, analyse and improve each user's experience on the website based on their online behaviour.
Crazyegg: _ceir, is_returning, _CEFT, _ceg.s, _ceg.u, s, u, cer.s, cer.v
Crazyegg is a third-party optimisation solution which helps us to test, analyse and improve each user's experience on the website based on their online behaviour.
Functionality cookies allow the website to remember settings such as the screen size, which lets us serve the right content without overloading any network or device capacity.
Strictly necessary cookies allow you to log into your account and view account details without a need to log in again every time you navigate to subsequent page. These cannot be disabled.
To make your experience visiting the Foxtons website as simple and convenient as possible we place small data files known as "cookies" on your computer. This practice is used by many websites.
Cookies are created when your browser loads the website. The website sends information to the browser which then creates a text file. Cookies are stored on your device for various periods of time, from as short time as the duration of your browsing session to several months.
Every time you come back to the website, the browser retrieves and sends cookies to the server, which helps to improve your experience of the website by: