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Help with using Foxtons.co.uk and Foxtons services

  1. Search
  2. Technical
  3. Other
  1. I need help searching for a property

    There are many different ways to search for a property on Foxtons.co.uk. See our search tools page for details of all searches.

    Alternatively, call 0800 369 8667 to register your property requirements and we can advise you by phone, email, SMS or RSS when suitable properties match your criteria.

  2. Can I view just the latest properties listed on Foxtons.co.uk?

    Yes.

    Visit any of the advanced search pages and open the more options link. You can choose to view just properties listed within the last 7, 14 or 21 days.

    We also recommend registering with Foxtons to receive the latest properties by phone, email, SMS and RSS feeds.

  3. Do you have a text-only version of the site?

    Yes. Our low bandwidth / text-only versions are categorised as:

  4. Why register with My Foxtons?

    Registering with My Foxtons allows you to save properties you are interested in so you can access them quicker at home or at work. You can also organise and rate these properties to help manage your property search further.

    You can also save as many custom searches as your require, allowing quick access to new properties in your search.

    More about registering with My Foxtons.

  5. I have forgotten my username for My Foxtons

    Please email us using the email address associated with your account and we can provide your details.

    Register online with My Foxtons

  6. Help with my landlord account

    Landlords using Foxtons Lettings or Foxtons Property Management will automatically get a secure online area where they can check statements, tax balances (if applicable), download documents, present and upcoming tenancies and safety certificate due dates.

    Landlords online demo

  7. How do I report a technical issue?

    To ensure you receive the best possible experience using our website we utilise the latest technologies throughout Foxtons.co.uk. We endeavour to make our website as accessible as possible, so first check the technical requirements before reporting a technical issue.

  8. What are the technical requirements for using Foxtons.co.uk?
  9. Browser requirements

    A web browser is the program you use to view a web page. Foxtons.co.uk is designed to work on version 5 browsers and above, particularly Internet Explorer and Firefox. If you are experiencing problems using the site and are not using one of the recommended browsers, you may wish to upgrade.

  10. Javascript

    Foxtons.co.uk requires javascript to use the main search and My Foxtons. Most browsers have javascript installed as standard, however, if you are having problems accessing the property search please check that javascript is enabled through the Tools button in your browser.

  11. Cookies

    In order for the search and My Foxtons facilities to work properly on this site, the Foxtons web server must be able to write a cookie to your browser, so please ensure that your browser's preferences are set to accept cookies. You can check your settings via the Tools button in your browser.

  12. Plug-ins

    Some pages on Foxtons.co.uk require the use of plug-ins.

    Download Flash Player

    Flash is a plugin that allows you to view rich media, such as our map search. Flash is often already installed on most computers, but you can install the latest Flash player for free.

    Download Adobe Reader

    Adobe Acrobat is required to view and print the printable brochures for each property. Download the latest Acrobat Reader.

  13. Can I use the Foxtons data?

    Yes. Contact us to get started.

  14. When can I view properties?

    We're open at times to suit you, convenient for viewing after work and at weekends:

    9am to 8pm Monday to Friday.

    9am to 5pm Saturdays, Sundays and Bank Holidays.

    8am to 8pm Our phone lines are open 7 days a week.

    To arrange to view a property, simply call the office listed against that property on the website, or 0800 369 8667.

  15. What is Foxtons Open House?

    All about Foxtons Open House appointments.

  16. Moving home checklists

    Make sure you get organised at least 4 weeks before moving home with these useful moving checklists.

  17. How much is my property worth?

    Foxtons offers free valuations of properties in London and Surrey.

    Arrange a free valuation of your property online or call 0800 369 8667.

  18. Do you do mortgages too?

    We recommend Alexander Hall Mortgages for independent mortgage advice.

    Find out how much you can borrow for a mortgage online.

Have your questions been answered?

If not, please call 0800 369 8667 or send us an email.

Call 0800 369 8667 for further information about marketing your home, or to find out how much your property is worth