Why get landlord support?
No matter how much experience you have as a landlord, it's important to stay on top of the latest regulations. That's why we're committed to offering landlord help and advice to ensure a smoother journey.
Frequently asked questions
Finding tenants
Where will my property be advertised?
With Foxtons you get a premium marketing plan. As standard.
We proactively market your property to our database of 18,750 qualified tenants. Plus...
- Cutting-edge digital marketing, from Facebook to Google
- Advertised on the most visited estate agency website [Source]
- Premium listing on Rightmove & Zoopla
Are there any additional marketing costs?
No. Foxtons includes all marketing expenses, including listing your property on our website, Rightmove, Zoopla, as well as printed brochures and direct email alerts.
We'll even upgrade your Rightmove listing to appear in rotation at the very top of the search results.
Who will conduct viewings?
Do I need to be present for viewings?
Compliance & regulations
What are my responsibilities as a landlord?
Making sure your property adheres to all relevant legislation is becoming increasingly more challenging for London landlords.
Regulation and licensing differs significantly across London boroughs and keeping on top can be difficult. There have been over 150 regulation changes for landlords over the past five years.
Visit our compliance and regulations section for a breakdown of the main responsibilities.
Do I need an EPC?
It is a legal requirement for landlords to have a valid EPC (Energy Performance Certificate) before their property is let.
An EPC measures the energy efficiency of a property using a scale of A-G and is valid for 10 years.
How can I protect myself from property fraud?
Costs
How much will it cost to let my property?
We have different lettings packages to suit your needs.
Additional costs may apply such as an Energy Performance Certificate and Inventory and Check-in reports
How much will it cost to have my property managed?
View our Property Management service or contact us for more information.
The Property Management fee will be charged as a percentage of the rental price (+ VAT) and is payable upon the tenant signing the Tenancy Agreement.
How much does an inventory cost and who is responsible for organising this?
Prices vary depending on the size of your property.
We can organise an inventory on your behalf. Please contact us for more information or a quote.
Rent
How long does it take to receive my rent?
We transfer rent the same day we receive it.
Throughout the tenancy you can manage all your finances though My Foxtons. When we collect the rent on your behalf, not only will we transfer it to you on the same day, but we'll send you an alert as soon as the rent lands in your account.
What happens if my tenants don't pay the rent?
We conduct thorough reference and affordability checks in order to provide qualified tenants.
We successfully collect 98% of all rents on behalf of our managed landlords. Our dedicated credit control team is highly experienced in prompt rent collection whilst maintaining a proactive relationship with tenants.
Can I increase the rent?
At the end of the tenancy our renewals department will help you work out what the best course of action is for you.
Should you choose to renew the contract, we'll help negotiate any rent increases with your tenants and ensure that both you and your existing tenants are happy.
Move out
How do I manage the end of tenancy process with my tenant?
To make the moving out process more convenient for landlords and tenants, we’ve recently added a new feature to My Foxtons which allows you to manage the entire end of tenancy process online on My Foxtons
- easily compare the inventory check-in with the check-out report online
- confirm that you are happy with the condition of your property; or
- propose deductions online and allow your tenants to respond
If you are a managed landlord we will be looking after the move out process on your behalf but you will always be able to see live updates on My Foxtons
Will my tenants arrange an end of tenancy clean?
Is a check-out report necessary?
When should my check-out take place?
Do I need to attend the check-out?
Can I use my outgoing check-out for my new tenancy check-in?
Can I use my property management inspection report as an inventory?
Who settles the utility bills?
Deposit
How do I manage the deposit process with my tenants?
How much is the tenant’s deposit?
Where can I find a copy of my check-out report?
What can I claim for against the deposit?
How long do I have to make deductions?
Why does a landlord only have 10 days to propose deductions?
Why do I need to consider betterment when making a deduction?
What evidence do I need when proposing a deduction?
How do I submit my deductions?
Why get landlord advice and support from Foxtons?
London's #1: We're the leading estate agency in London, with more people choosing to sell with us than any other agent.
40 years of experience: We have over four decades of experience to our name, so our industry knowledge is second to none.
Stay in the loop: The My Foxtons app allows you to keep tabs on your properties thanks to real-time updates about viewings and other features. You can even sign documents and accept offers from your phone.
High-quality marketing plan: Our extensive database of tenants and buyers means we can market your property to a wide audience while leveraging digital marketing expertise that delivers.
Landlord support at every stage: You'll be supported by our knowledgeable team whenever you need it.