What our clients say about renting or letting through Foxtons
With access to thousands of properties, not only do we offer you excellent choice, we also pride ourselves on our professional approach and exceptional service. Here is a selection of feedback from our customers.
Find out how much rent your property could achieve online or call 0800 369 8667
I am so impressed with the properties you have chosen for us. These were really spot on and I am very impressed how you managed to understand our requirements and offered us such decent properties. Very best regards.
I would like to take the opportunity to thank Foxtons for their speedy response to our enquiry. The gentleman concerned was impressed with the Richmond office and with the service they offered when he was looking at the property which he has now secured. I have already forwarded your company name to Spain as a colleague there also requires a short term let.
We are delighted to inform you that we are the happy tenants of a nice 2 bedroom flat in Earls Court which meets all our expectations and more. The prospecting weekend in London was an amazing experience with you all and again, I can only but thank you and praise your efficiency, professionalism and excellent spirit. It has become clear after a couple of days how fast moving and competitive the London's lodging market is and how brave you need to be to get through it! Congratulations!
I have used the services of Foxtons over the last couple of months in relation to corporate lets and have found their service to be excellent. They acted upon my request immediately and supplied me with details of properties that fell exactly within my brief, they stayed in contact with me and kept me informed right from the initial contact through to our employees moving in. The service was excellent and on the occasion when there was a problem it was dealt with promptly and the matter was rectified to our satisfaction. You keep in regular contact and deal with any request from us immediately, with politeness and good nature. I am very impressed with the team as a whole and they certainly have made my job much easier as a result of their efficiency.
There is no way to satisfy all parties in the first phase as there is no perfect people or organization that's why companies need such qualified and skilled person like yours:
Ability to actively manage the interface between our staff (tenant) and Chiswick Foxtons office.
Expedite issues very quickly asked from our side and respond us by e-mail or telecom.
Having solid people skills with ability to create solutions where we have problems such as missing items in flat, flat viewing period, deposits etc. I can say she is definitely a solution provider.
Honest and positive at all times although there are some critics from our side about the short letting process especially during flat viewing period and missing items.
Smart and good-looking, smiles every time.
I believe she has also very good interface within Foxtons such as agencies and other head office departments (accounting etc) as her response time is very short in general.
BETSBV Construction RepresentativeI cannot thank Foxtons enough for the help I received in finding my new home. My first contact within Foxtons was no less than an absolute godsend; I wrongly predicted that having only 2 weeks to find and then move in to a property would be a nightmare, but he was so helpful and persistent that it reassured me no end!! Not only did he inform his colleagues in different areas of London as to my needs, he also made regular contact to ensure that I was happy with the service I was receiving. I was continually aware that he was available to talk to me and help me with any queries I had, and I believe he was sincere and really did want the best for me - traits that I have not witnessed in many estate agents!!
Another estate agent at Foxtons took me on viewings of various properties in Balham and the surrounding area. He was very attentive and reassuring! It was essentially him that sold me on the property as I felt that he believed that this was the right property for me. I do recognise that my budget was not as big as you are probably used to - but it was clear that this did not affect how much effort you put into finding me a property. I am so thankful that Foxtons care about finding a property to meet every person's budget!! I really cannot praise Foxtons enough and will be recommending your company to all of my friends and family. Thanking you again. Ms DalyI would like to express my thanks to the Foxtons office in Hampstead which I found to be very helpful throughout the letting of my properties. The building consists of 8 flats and was successfully let within a matter of days of the instruction, which in my experience is a fantastic feat. Mr Singer
Just a short note to thank you for all your help and professionalism. You were great and my wife and I really appreciated your help. Be assured that as our organization grows and we hire in new people, and there will be many, I will have no qualms in recommending that they come and see you. Keith
Just a quick note to say how happy we were with the help given to us by Foxtons recently. We have to move from our home due to building problems and you helped to find a lovely place for us to live for a short while. We have never needed to rent before and have been forced into the situation and you were very sympathetic to our needs. Mr Wooldridge
Thanks for all your help with sorting out the flat. It's been efficient and ended up with a great result. Having contacted every estate agent (or at least all those who have offices in the Richmond area) in my search for a flat this week, I have come across many different agents and standards of service. While several have been adequate and some unimpressive, few have been distinctive. When challenged over the high rental admin fee charged by Foxtons relative to other agencies, I simply see that the differential in service offered greatly outweighs the difference in cost. Indeed, you have clearly differentiated your offering through the level of service provided - in terms of client interaction and the quality of the property materials provided. Thane
I would like to record our appreciation for the work of your very talented staff during the letting out negotiations. She is an amazing person with very focussed and firm but polite negotiation skills. She quickly addressed all the ensuing concerns and developed comfortable solutions to the fresh issues. New challenges due to emerging developments never deterred her. And as a result she in my opinion has pioneered a novel Letting out mechanism, which appears to be both practical and extremely flexible.
It was indeed a pleasure to deal with her. We greatly appreciate the role she so effectively executed during the letting out of the above property. We wish her well. Dr AhmadI have recently signed a tenancy agreement with yourselves for rental of a property in Kingston-upon-Thames. I live in Corfu and the property is for my two sons who attend Kingston University. On my search it was very important for me, that I found someone that would be able to inform me of the process in detail and keep me updated on matters with me not being in the UK. The reason for writing this letter is to praise Mohammed. He has been absolutely fantastic through the whole procedure and in my opinion has gone above and beyond that which is probably expected of him. I very much appreciate all that he has done for me, he is profressional and informative but also friendly and understanding. He is an asset to Foxtons and I will not hestiate to recommend your office to family or friends who are looking to rent or buy property in the future. Many thanks again. Mrs. Salvanou
I'm thinking about buying or leasing a flat in London and the Foxtons site is far and away the best of all the estate agent sites I have visited. In particular you provide much more information about each listing, which is enormously helpful to me. Mr Rast
Not a complaint, in fact the opposite - just wanted to relay how impressed I was with the way in which the letting of my flat in W14 was handled earlier this year. Various people at Fulham and South Ken were involved - and in fact at Chiswick I think. Everyone was fantastic and the whole experience contradicted my previous impression of Foxtons. So all really great, thanks very much and I hope you can pass this on to the powers that be. Mr Hawkes
My morning was extremely hectic and now I can take the time to write to you and to thank you properly for helping us with our housing in London. We really enjoyed working with you so our decision to use an estate agent other than Foxtons is no reflection on your performance. On the contrary, you were exceedingly helpful and a pleasure to be around. Let me assure you that should I find myself again seeking a flat in London, I will call you and hopefully we can continue to work together. Mr Rahman
I want to thank you for the way you have professionally handled our property. You have proved to be the most proactive out of all the agents we are currently using and I do hope that you will continue to actively push our property. Abi
The best presented estate agents website I have ever seen: excellent plans, maps etc. Very comprehensive coverage for anybody buying a house, especially in an unfamiliar area.
Mr ConquestThis is one of the most impressive websites I have visited in many years of surfing. I am a hard-nosed IT consultant so am not easily impressed. Well done. The floor plans are very useful as are the virtual tours. Plus, the ability to map the selections is most impressive. Mr Jones
I appreciate your patience and have enjoyed dealing with you. You have been professional, increasingly efficient and exceptionally helpful throughout my tenancy. My estimation of Foxtons is held in the very highest regard. C. U. Ozoemena
I would like to acknowledge one of your employees in the Fulham office for his exceptional service and professional dealings with us. Nicola
Would just like to give some really positive feedback about your staff in your Shoreditch office. We did 3 viewings last week and they were just what I wanted an estate agent to be, informative, fun to be with, not pushy, pro-active in confirming appointments etc. Well done. Website is great, floorplans, pictures etc. your's is the benchmark for others. Tom
Very impressed by the site, user friendly, well designed...excellent. I see you have great pictures and 360° Virtual Tours to present your properties online to buyers. Yvonne
Thank you, I have just completed a London sale and this is just a line to say the service of the Fulham Broadway office was absolutely superb. It was a difficult deal at a tough time in the market, but Foxtons stuck with it, always showing lots of energy and always keeping us informed of the process. Great work Foxtons, thank you! Mr Tait
Your website is quite the most well thought out property site I have seen. Miles ahead of the competition. Somebody pretty visionary has sat down and thought about the site, and whats needed to create a helpful service to buyers. Clearly you have invested resources in the site, and it shows, its v clear, easy to navigate, packed with extra features. Mr Minor
I would like to express my thanks for all the effort you put into successfully letting our apartment. We are extremely pleased with the level of personal service and professionalism displayed. J Butler
My wife and I are currently looking for a property via your website, the design of which is absolutely outstanding. Mr Lewis
I'd like to thank you for you assistance with finding us our house to let. Previously much of the work to find a place was left to us, however with your involvement the stress of finding a place was alleviated. We found your services extremely helpful, and we were able to find a place within one week. In fact, every place that we saw was excellent and was a potential rental, so really the challenge was choosing which house to let. We also appreciated your followup after our move to ensure the process went smoothly. This was a nice touch and demonstrated that you wanted to help us. We plan on buying in the near future, and will definitely use your services again during our next property hunt. Mr Goldstein
I am writing to comment on the amazing service I recieved from one of your letting agents at Foxtons Battersea office. I have lived in London for over six years and rented all the time I have lived here. Previously I had heard bad reports about Foxtons and always tried my hardest to avoid your company. This time however a property was on the market and Foxtons were the sole agents, reluctantly I registered with you and recieved the best service I have ever recieved from any agent I have ever dealt with in my six years. You have gone out of your way to help us in anyway you can, and always been polite and professional. It has deffinelty made me want to use Foxtons again just for the service I (we) recieved by you. The only reason I write is simply becuase people always complain when they have a bad experience, and this was beyond just good service and feel it should be noted and credited for. Mr Furzey
I also want to let you know that we were very impressed with your quick response, disposition and excellent high class service. It was far different from all the other agents (not Foxtons) we worked with. Honestly if I was rich I would rent a property from you just because of the outstanding service :-) Unluckily financially speaking it was impossible to say no to that other flat. I wish you well and muchas muchas gracias, Mara
I would like to congratulate you for offering the BEST service any agency has offered us, and for having the BEST, most hardworking, patient, and helpful agent we've dealt with. And believe me, we have been dealing with so many agencies and agents, since June. I must admit I am not very good at writing this kind of emails, but something must be said and a big THANK YOU for Foxtons and James have to be said. Since June, we have probably been the pickiest, most nagging, and demanding tenants to deal with. We have had agents giving up on us on the phone straight away after I spoke to them and explained about our demands. Others giving up after few attempts. Or calling us every other month to check if we are still looking for a flat. James however, was so patient, and efficient, that he has been with us on the hunt since June. Thank you again for all your efforts, you will be on top of our list for recommending you to friends, and for working with you in any future flat hunt, renting or selling. Marwan
Please let us know about your experience with Foxtons Lettings.
