Home Sell Reviews of Foxtons

You are not logged in. Log in / Register

Menu

What our clients say about buying and selling through Foxtons

With access to thousands of properties, not only do we offer you excellent choice, we also pride ourselves on our professional approach and exceptional service. Here is a selection of feedback from our customers.

The most popular words from Foxtons feedback based on frequency used

Find out how much your home is worth or call 0800 369 8667 for more information

What our clients say...

  1. Lorraine did an incredible job. We viewed about 15-20 properties with different agencies the last 5 days and no estate agent has been as friendly and professional as Lorraine was. Her advice was always very honest and straight forward. We will put an offer on one of the Foxtons properties and Lorraine was one of the reasons for us to put this property as our No1 priority. It just makes such a big difference if you feel like the agent is a nice person.

    5

  2. Robert and his team were very pleasant, professional and on top of the situation throughout the marketing and selling process. I was given regular updates, encouragement when the buyers were slow. Finally, I was pleasantly surprised to receive a thank you card on completion Arr! Thanks Robert. You are a super star.

    5

  3. The team at Foxtons were absolutely fantastic from the start to the end. The staff were both approachable and very knowledgeable. No question was ever too much. My process from making an offer to completion was very fast and smooth. I was involved at every stage. Would definitely recommend Foxtons to anyone.

    5

  4. I just wanted to write to say how impressed I was with the help, guidance and level of service that I received from Andra at the Harrow branch. I have to say that until now, my previous experience with Estate Agents had been pretty poor which put me off my property search for a long time. Andra has completely changed my mind and I will definitely be recommending Foxtons and in particular Andra to my family and friends for their future purchases.

    5

  5. James did a completely brilliant job for us, and I recommended him to someone else straight away. He has since found them a buyer, too. I would sell through James again without hesitation. When we first met, I was impressed by the sheer depth of knowledge and understanding that James had of the house market and specifically in central London. He had to mind so many recent sales, house sizes and prices, that it deepened our discussion and our understanding of expectations. James gave us plenty of time to talk about Foxton's offer, and proposed a higher price for our flat than we dreamed of getting. A buyer offered the asking price within a fortnight. When there was some delay on the buyer's side, James kept on the case and kept us informed. He was exemplary. Foxton's charge a higher % fee, but I consider the service we had was way beyond expectations. In addition to our praise for James, we found his colleagues who brought people to the flat were both professional and friendly.

    5

  6. Sebastian was amazing. I would be very proud to have someone like this working for me. He is personable, efficient, good sense of humour and seems to genuinely care about the job in question. Legend. Thanks a lot.

  7. James did a completely brilliant job for us, and I recommended him to someone else straight away. He has since found them a buyer, too. I would sell through James again without hesitation. When we first met, I was impressed by the sheer depth of knowledge and understanding that James had of the house market and specifically in central London. He had to mind so many recent sales, house sizes and prices, that it deepened our discussion and our understanding of expectations. James gave us plenty of time to talk about Foxtons' offer, and proposed a higher price for our flat than we dreamed of getting. A buyer offered the asking price within a fortnight. When there was some delay on the buyer's side, James kept on the case and kept us informed. He was exemplary. Foxtons charge a higher % fee, but I consider the service we had was way beyond expectations. In addition to our praise for James, we found his colleagues who brought people to the flat were both professional and friendly.

    5

  8. Thank you very much for your work selling my flat... You are a beautiful bunch of young people, hard workers and very classic and smart. Thank you for your professionalism Love FOXTONS especially Temple Fortune

  9. I am very happy with the service and assistance Nicholas has offered me through the purchasing process . During our viewings he was very helpful, patient, well informed about the property and provided us all the necessary time to view the place . Price negotiating process went very smooth and quick . I do not like when agents try to push and create unrealistic interest to the property to speed my decision making, so Nicholas did none of that, and he was very polite and professional.

    5

  10. I found Michael to a calm, patient, charming and diligent agent to deal with; I'd recommend him. My husband and I also always enjoyed dealing with Harvey, whom we both considered to be very knowledgeable about the Chiswick area and always fun to speak with. Both of the above are hugely hardworking.

  11. Foxtons has been highly professional, rapid and has given credible and useful advice. Staff were quick to give feedback in a structured way following viewings. Engagement from potential buyers has been handled quickly and I've felt informed throughout the process. I would highly recommend Foxtons to others seeking to sell a property - the team worked extremely well on my behalf and took care of all viewings ushering the sale of my flat to a close in good time.

    5

  12. Chris showed us the house for the first time last September and was so patient and helpful. We finally completed on May 26th and I would like to thank him for all his hard work, we are delighted to be moving - thank you Foxtons and Chris.

  13. I am selling my London apartment through your St John's Wood office and am abroad. I needed a small task to be carried out in my apartment and asked Max if he would mind doing it when he was doing his next viewing, and he was more than happy to oblige. He went out of his way and beyond the call of duty to make my life easier. Much appreciated.

  14. We found Sarah to be having an outstanding knowledge of the property markets and properties. I have no hesitation in recommending Sarah a promotion with immediate effect. Thank You

  15. Emma did an amazing job project managing a long chain we ended up in. Emma kept us informed and she ensured that our deal went through. She was pivotal to us (and all others in the chain) successfully purchasing the properties we had set our hearts on. She saved us money and more importantly further frustrations with further delays. My partner and I are very grateful to her - Thank you Emma for all your efforts.

    5

  16. I have had various conversations with Mark in recent months and of all the agents we have dealt with during our property search, he is by far the best one re: communication. His telephone manner and his proactive calling are both impressive.

    5

  17. It was indeed a good experience dealing with the Foxtons team. I found the sale process to be smooth and the team's conduct very professional. They were prompt in attending to matters throughout. Thanks again Foxtons.

    5

  18. Thank you so much for your efforts. Communication between Natalie and her team and myself was brilliant. Always called back when they said they would. Natalie and her team were very professional. I wish Natalie and her team all the best for the future.

    5

  19. I was extremely impressed with Lauren's professionalism from the moment I made my first appointment with her to view properties. There were several I hoped to view and she went way above and beyond to make it possible. She was able to answer any question I had about each of the properties we viewed and was always honest and transparent. She also knew the areas where the properties were and would add a little history or unique antidote to make me feel more connected to the location. After our viewings, she always sent an email with further information pertaining to the properties I was most interested in which I found very helpful. She was extremely personable and able to quickly learn what kind of property my husband and I were looking for. In our house-search, we worked with estate agents from several agencies and Lauren was by far our favourite to work with. She deserves every possible good thing for the integrity she brings to her work and for how hard she works! ! Thank you very much, Lauren!

    5

  20. I have never met a more enthusiastic and helpful agent - Lucy was fantastic from start to finish. She got exactly what we were looking for and I could not recommend her and the Balham office more highly. She went above and beyond what was expected and it was so nice to always have a chirpy voice at the end of the phone and a smiley face on arrival at a property. I would recommend her in a heart beat!

    5

  21. Tom has listened to my requirements and shown only appropriate properties. He has been attentive without making me feel pressured or forgotten and has generally been an absolute pleasure to deal with.

    5

  22. Good professional service all round, knowledgeable on the local area, good customer focus. Foxtons took the time to understand our needs and advise on the best cause of action.

  23. Excellent communication throughout the transaction. Kept me informed and liaised really well with all parties to conclude my sale at its earliest opportunity.

    5

  24. Just wanted to say thanks very much for all the help that Tasmin gave me. She inherited my case from other agents, and she was really proactive and persistent in chasing the (difficult) buyers' solicitors down and making sure everything was squared away. Excellent and empathic communication throughout which I think also helps to make the difference. Very grateful and thank you once again!

  25. I have just completed on a property purchase in Croydon and would like to THANK Oscar and Simon for their great assistance and patience throughout this transaction. From start to completion they were extremely professional and consistently provided updates and chased all parties where required to push through the purchase. I will certainly recommend friends and family to use the services provided by Foxtons in Croydon. For the great service provided, a 5 STAR rating is well deserved.

    5

  26. Akua has been a pleasure to deal with. As soon as I met her I had a good feeling about her. She immediately understood what we were looking for and we put an offer (which was accepted) on the first house she showed us! I felt she was listening and aware of our needs. She never came across as pushy and was very good at keeping us informed throughout the process.

    5

  27. Shelley has been brilliant throughout the whole process and is a genuinely nice person and easy to do business with. Natalie has been super and kept us informed all the way through.

    5

  28. I recently sold my flat through this office. All their staff were always polite, courteous and helpful. Joseph and Yasmin in particular helped to push the sale through and were always very quick to respond to all communications. Everything went smoothly and as a bonus they achieved above asking price for us on our property! I recommend them.

    5

  29. We have been lucky enough to have Andy as our sellers agent. He has been fantastic through what has turned out to be a complex, stressful and lengthy process. Andy has consistently been the steady voice of experience, knowledge and professionalism and we would highly recommend him. Thanks Andy!

    5

  30. I am dealing with Hexin who has been extremely proactive in recommending properties that suit my requirements as soon as they come to market. She ensures that the properties meet my basic requirements. Hexin is very personable and I very much appreciate her help.

    5

  31. Hello Foxtons! We just moved into our lovely flat in Hampstead and wanted to take the time to tell you how wonderful Ziad was to us. From the moment we met him in your Hampstead office, my husband and I felt we were in very capable hands. He was considerate, knowledgeable and personable. Even now, when we pass him on the streets of Hampstead as he is showing another customer a prospective property, he has his trademark genuine smile and the warmest of hellos to extend to us. We will certainly keep Foxtons in mind for our future real estate needs because Ziad and all of his colleagues at the Hampstead office were nothing but lovely to work with. Thank you for the great service!

    5

  32. Over the last few months I have dealt with around 8 different estate agents and over 20 different agents/negotiators. I have met some extremely poor agents and also some very good ones and Akua was by far one of the best I dealt with during that time. She was both professional and personable from start to finish, very good knowledge on the whole house buying process and importantly I was always able to contact her. Also Akua never gave the impression she was trying to ‘close’ me when discussing offers or showing me around properties; I am always am extremely cautious and much less likely to commit when I feel I am trying to be sold something. Overall great job and a positive Foxton’s experience from me!

    5

  33. Harriet has been highly innovative in her approach, suggesting a wealth of ideas to help with finding my first home. Despite my search being put on hold several times, she has been tireless to stay in touch with me, keep me updated with the market, and has shown me a vast range of properties – Even meeting me on her days off! While being professional, Harriet is bubbly and friendly, and I always feel welcome to call, or drop in, on properties of interest. A great ambassador for Foxtons, she will go far!

    5

  34. My partner and I have been extremely impressed with the level of service provided by Kelly , our contact at Foxtons. She has been extremely efficient, helpful and pro-active, and has helped us immensely through the whole process of buying our first home. We are very grateful!

    5

  35. I would like to express my gratitude to Foxtons in helping me purchase my property, in particular to Cameron, who endeavoured to find me the property that I liked and suited me. Cameron was professional and at the same time I could speak to him as a friend. Cameron continually updated me with what properties were in the market and not only Cameron kept me informed about the properties in the area he manages, but also properties outside his area. I can't thank Cameron enough for everything he did for me and I would hesitate to contact him again if I need his services.

    4

  36. Delphine was the one who helped me alot to buy the house I wanted, she is so caring is unbelievable now a days, I am so grateful for all her advice and help I got from her, thank you

    5

  37. Sale of our flat in SE9 - March 31-16. I would like to thank Sarah for the very professional manner in which she was able to bring the above sale to a very successful completion. I am well aware that this was not a straightforward task, but one fraught with difficulties from the onset. Even so, from Sarah's initial meeting with me to discuss the disposal of this property, I was extremely impressed with her ability to so effortlessly gain my trust both in her, as well as in Foxton's. This was off prime importance to me in view of my personal situation and more important, my prior disappointment and disillusionment with other associations in my effort to dispose of the property. Sarah's evident knowledge and understanding of the many difficulties involved in this particular task, yet always pleasant and ready ability to somehow reassure me that these could, and would be dealt with was simply amazing. I am particularly thankful for the fact that she maintained contact with me throughout, returning calls without undue delay, and always without causing me to feel I was being a nuisance or paranoid (although I probably was both, at times !). I am delighted to have met Sarah as a direct result of her association with Foxton's. I do believe she will continue to be a great asset in a job she clearly enjoys, but more than this, I will be happy to call on Foxton's in the future because of this particular experience both in the success of the sale and especially in the consummate professionalism in which Sarah was able to liaise with all the other individuals and usual professionals involved in the conveyancing process. I do wish Sarah every success both professionally and personally, and would like to once again thank Foxton's, and Sarah for their assistance.

    5

  38. Nathaniel is FANTASTIC. I would highly recommend anyone to ask for his help specifically. Attentive, informative, personable and really listened to what we wanted. Found GREAT deals and was so proactive. Brilliant agent and refreshing person to work with.

    5

  39. Viewing properties with Sarah has been a very positive experience. She was very knowledgeable of the areas and honest. She was also extremely friendly and easy to get on and have a chat with. She has been very involved and helpful throughout the whole process until completion and has always been available to answer questions or be the messenger between me and the vendor. I highly recommend her as an agent!

    5

  40. I just wanted to drop a quick email with regards to the service provided by Sam. Unlike most estate agents in London he was incredibly pro-active with us and seemed to be looking out for our own interests and responded to our feedback on properties with alternatives promptly. He was very personable and helped out where he could, even dropping and picking us up from the station when we pressed to get trains. He's an excellent ambassador for Foxtons.

  41. Dear Max, I feel compelled to say how helpful you have been in trying to search for a suitable property and taking me around to view them. Thank you. You certainly don't shy away from giving your 100%, without harassing your client. You remained polite, friendly and professional. I admire your vision to see value in things and your ability to articulate it with passion. In comparison to some of your colleagues, I felt comfortable and most at ease to listen to you and think over things you'd said. I felt I learnt something from you about how to see value beyond the cosmetics. If need be, I shall have no hesitation in contacting you for your help with property searches. You are a credit to Foxtons and I hope they realise your potential. Thank you.

  42. Jodie was a delight to deal with, very helpful and knew a lot of local knowledge. She is a real asset to your company.

    5

  43. Hi This is a message for Vikki and Djovanni. Great to meet you both yesterday and thank you for the property valuation and info/advice. After chatting with my husband we have decided not to progress immediately with a sale, funds and time are an issue...as well as energy! When we do decide to progress I will definitely be in touch again to talk with brokers/lenders etc Many thanks and speak again in the future.

    5

  44. My Fiancé Caroline and I would like to formally recognise Toby for his excellent work during our search. Toby was by far the best negotiator that we encountered over the 6 month period. His knowledge of the property locations was exceptional, as was his understanding of the various flats that we visited. Toby maintained a high level of professionalism and energy across the process. He was well prepared and made for an 'effortless' customer experience.

    5

  45. My recent experience with James @ Foxtons London Bridge was excellent. He was extremely polite, professional, friendly & knowledgeable. He ensured all my viewings went smoothly - right down to turning all the lights on before I looked around! James then followed up asking for my thoughts & feedback & was pro-active in understanding my needs & suggesting alternative properties. A refreshing change! Thank you

    5

  46. Keri is a great asset to Foxtons, I can truly say that she has provided me with the best service I have experienced EVER. She is professional, caring, committed and definitely goes the extra mile. I am now a complete Foxtons fan and will spread the world with all the hard work you all put into looking after your clients.

    5

  47. Having had a valuation March 2015, It was necessary to postpone selling my house. It was a no brainier who to contact April 2016, Saima. Not only is she knowledgeable but there is an assurance a seller will attain in her. Without overstepping professional boundaries she is personable, yet the steely determination is evident. Saima is an asset to Foxtons; it is because of the confidence I have in her ability and commitment I will be using Foxtons to act on my behalf in order to sell my current home.

    4

  48. I was incredibly impressed by Carl's professionalism and reliability. I've been looking for a property now for just under two years, and Carl is easily the best Estate Agent I've worked with, by far. It's been difficult at times dealing with a range of unreliable and not very helpful agents, but Carl and, Foxtons in general, have been very helpful. He was the only agent to regularly call with properties that may interest me - I rarely had to chase him. He was always flexible when arranging viewings. Brilliant Agent and a great guy! I will be sure to recommend you guys to friends and family. Thanks!

    5

  49. I have just purchased a property through the St John's Wood office and I would like to thank Shah for all his help, patience and enthusiasm in getting us through the finishing line within a very tight deadline. Shah was always very happy to help with anything we needed. He was always very friendly and returned my calls very promptly. Once again, thanks very much.

  50. Ben has been proactive, approachable, and helpful throughout our flat purchase, and gave me every confidence that the transaction would proceed smoothly. Ben was quick to return my phone calls, always followed up on my requests (usually to chase the vendors' solicitors) and never less than a pleasure to deal with. He even had the foresight to pick up our keys the day before we completed so that, even though we completed at 9.30am, we were able to get into our new home immediately. Overall, an excellent ambassador for Foxtons, and an estate agent I would recommend without hesitation.

    5

Please let us know about your experience with Foxtons.

Call 0800 369 8667 for further information about selling your home, or to find out how much your property is worth

Take a tour
My dashboard
Landlords account
Tenants account
Saved searches
My email alerts
Log out