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What our clients say about buying and selling through Foxtons

With access to thousands of properties, not only do we offer you excellent choice, we also pride ourselves on our professional approach and exceptional service. Here is a selection of feedback from our customers.

The most popular words from Foxtons feedback based on frequency used

Find out how much your home is worth or call 0800 369 8667 for more information

What our clients say...

  1. We have been lucky enough to have Andy as our sellers agent. He has been fantastic through what has turned out to be a complex, stressful and lengthy process. Andy has consistently been the steady voice of experience, knowledge and professionalism and we would highly recommend him. Thanks Andy!

    5

  2. I am dealing with Hexin who has been extremely proactive in recommending properties that suit my requirements as soon as they come to market. She ensures that the properties meet my basic requirements. Hexin is very personable and I very much appreciate her help.

    5

  3. Hello Foxtons! We just moved into our lovely flat in Hampstead and wanted to take the time to tell you how wonderful Ziad was to us. From the moment we met him in your Hampstead office, my husband and I felt we were in very capable hands. He was considerate, knowledgeable and personable. Even now, when we pass him on the streets of Hampstead as he is showing another customer a prospective property, he has his trademark genuine smile and the warmest of hellos to extend to us. We will certainly keep Foxtons in mind for our future real estate needs because Ziad and all of his colleagues at the Hampstead office were nothing but lovely to work with. Thank you for the great service!

    5

  4. Over the last few months I have dealt with around 8 different estate agents and over 20 different agents/negotiators. I have met some extremely poor agents and also some very good ones and Akua was by far one of the best I dealt with during that time. She was both professional and personable from start to finish, very good knowledge on the whole house buying process and importantly I was always able to contact her. Also Akua never gave the impression she was trying to ‘close’ me when discussing offers or showing me around properties; I am always am extremely cautious and much less likely to commit when I feel I am trying to be sold something. Overall great job and a positive Foxton’s experience from me!

    5

  5. Harriet has been highly innovative in her approach, suggesting a wealth of ideas to help with finding my first home. Despite my search being put on hold several times, she has been tireless to stay in touch with me, keep me updated with the market, and has shown me a vast range of properties – Even meeting me on her days off! While being professional, Harriet is bubbly and friendly, and I always feel welcome to call, or drop in, on properties of interest. A great ambassador for Foxtons, she will go far!

    5

  6. My partner and I have been extremely impressed with the level of service provided by Kelly , our contact at Foxtons. She has been extremely efficient, helpful and pro-active, and has helped us immensely through the whole process of buying our first home. We are very grateful!

    5

  7. I would like to express my gratitude to Foxtons in helping me purchase my property, in particular to Cameron, who endeavoured to find me the property that I liked and suited me. Cameron was professional and at the same time I could speak to him as a friend. Cameron continually updated me with what properties were in the market and not only Cameron kept me informed about the properties in the area he manages, but also properties outside his area. I can't thank Cameron enough for everything he did for me and I would hesitate to contact him again if I need his services.

    4

  8. Delphine was the one who helped me alot to buy the house I wanted, she is so caring is unbelievable now days, I am so great full for all her advices and help I got from her, thank you

    5

  9. Sale of our flat in SE9 - March 31-16. I would like to thank Sarah for the very professional manner in which she was able to bring the above sale to a very successful completion. I am well aware that this was not a straightforward task, but one fraught with difficulties from the onset. Even so, from Sarah's initial meeting with me to discuss the disposal of this property, I was extremely impressed with her ability to so effortlessly gain my trust both in her, as well as in Foxton's. This was off prime importance to me in view of my personal situation and more important, my prior disappointment and disillusionment with other associations in my effort to dispose of the property. Sarah's evident knowledge and understanding of the many difficulties involved in this particular task, yet always pleasant and ready ability to somehow reassure me that these could, and would be dealt with was simply amazing. I am particularly thankful for the fact that she maintained contact with me throughout, returning calls without undue delay, and always without causing me to feel I was being a nuisance or paranoid (although I probably was both, at times !). I am delighted to have met Sarah as a direct result of her association with Foxton's. I do believe she will continue to be a great asset in a job she clearly enjoys, but more than this, I will be happy to call on Foxton's in the future because of this particular experience both in the success of the sale and especially in the consummate professionalism in which Sarah was able to liaise with all the other individuals and usual professionals involved in the conveyancing process. I do wish Sarah every success both professionally and personally, and would like to once again thank Foxton's, and Sarah for their assistance.

    5

  10. Nathaniel is FANTASTIC. I would highly recommend anyone to ask for his help specifically. Attentive, informative, personable and really listened to what we wanted. Found GREAT deals and was so proactive. Brilliant agent and refreshing person to work with.

    5

  11. Viewing properties with Sarah has been a very positive experience. She was very knowledgeable of the areas and honest. She was also extremely friendly and easy to get on and have a chat with. She has been very involved and helpful throughout the whole process until completion and has always been available to answer questions or be the messenger between me and the vendor. I highly recommend her as an agent!

    5

  12. I just wanted to drop a quick email with regards to the service provided by Sam. Unlike most estate agents in London he was incredibly pro-active with us and seemed to be looking out for our own interests and responded to our feedback on properties with alternatives promptly. He was very personable and helped out where he could, even dropping and picking us up from the station when we pressed to get trains. He's an excellent ambassador for Foxtons.

  13. Dear Max, I feel compelled to say how helpful you have been in trying to search for a suitable property and taking me around to view them. Thank you. You certainly don't shy away from giving your 100%, without harassing your client. You remained polite, friendly and professional. I admire your vision to see value in things and your ability to articulate it with passion. In comparison to some of your colleagues, I felt comfortable and most at ease to listen to you and think over things you'd said. I felt I learnt something from you about how to see value beyond the cosmetics. If need be, I shall have no hesitation in contacting you for your help with property searches. You are a credit to Foxtons and I hope they realise your potential. Thank you.

  14. Jodie was a delight to deal with, very helpful and knew a lot of local knowledge. She is a real asset to your company.

    5

  15. Hi This is a message for Vikki and Djovanni. Great to meet you both yesterday and thank you for the property valuation and info/advice. After chatting with my husband we have decided not to progress immediately with a sale, funds and time are an issue...as well as energy! When we do decide to progress I will definitely be in touch again to talk with brokers/lenders etc Many thanks and speak again in the future.

    5

  16. My Fiancé Caroline and I would like to formally recognise Toby for his excellent work during our search. Toby was by far the best negotiator that we encountered over the 6 month period. His knowledge of the property locations was exceptional, as was his understanding of the various flats that we visited. Toby maintained a high level of professionalism and energy across the process. He was well prepared and made for an 'effortless' customer experience. While we ultimately found our property with another estate agent, we would like to express our thanks to Toby once again. We would highly recommend him to others.

    5

  17. My recent experience with James @ Foxtons London Bridge was excellent. He was extremely polite, professional, friendly & knowledgeable. He ensured all my viewings went smoothly - right down to turning all the lights on before I looked around! James then followed up asking for my thoughts & feedback & was pro-active in understanding my needs & suggesting alternative properties. A refreshing change! Thank you

    5

  18. I have just purchased a property through the St John's Wood office and I would like to thank Shah for all his help, patience and enthusiasm in getting us through the finishing line within a very tight deadline. Shah was always very happy to help with anything we needed. His was always very friendly and returned my calls very promptly. Once again, thanks very much.

  19. Blair's customer service was absolutely amazing! He was genuinely interested in me finding my dream flat and made me feel like I was one step closer to finding it. Thank you so much!

    5

  20. Thank you very much Roberto, your enthusiasm was a motivation to us, you committed yourself and took care of us you did everything with professionalism. We are really happy to recommend Foxtons to anyone.

    5

  21. Although on this occasion our house was not bought through Foxtons, we felt it necessary to highlight and to thank Blair for all his hard work, commitment and dedication in helping us during our house-hunting experience. He went above and beyond for us and it was truly appreciated.

    5

  22. Christina has been so helpful and supportive, and went out of her way to help me in so many ways.

    5

  23. Sonya and the Foxtons team could not do enough to help us in our property search, and ensured that things went smoothly right through to completion. We will definitely be using Foxtons when it comes time for us to move on again.

    5

  24. I couldn’t recommend Foxtons enough as an Agent that gets the job done. Special thanks to Sebastian who has now sold 2 properties for me within the last 2 years. Both properties sold for a good price and he had the Contracts exchanged within 48 hours of my acceptance of the offer. A very impressive and professional service and in my opinion a cut above the rest. Keep up the good work.

    5

  25. I just wanted to say that Alex has been great for helping with this hassle and hard search for finding a property in London! Alex had been in a constant connection with us in helping out with this hard work. I would recommend her to anyone who wants to quickly find a good proprety. Thank you to all agents from Foxtons!

    5

  26. Cristian has been extremely helpful and professional from the first day we met, without fail. He has listened very carefully to my requirements regarding the flat I was hoping to buy and tailored his search so that it fitted my criteria. He has contacted me every time he spotted a property on the market that he thought I would be interested in. I really appreciate and am grateful for all the support I have received so far.

    5

  27. A big thank you to Christian and Oliver for all their help and effort to secure my latest purchase before the change on the stamp duty. It was crucial that I complete before 31st of March and thanks to Christian’s fast communication and professionalism I made it on time. Thanks to Oliver who showed me the flat on his day off and waited with me for an hour and a half for the tenant to let us in. Words cannot express my gratitude to both of you.

    5

  28. Ollie had been showing me to a number of houses. His enthusiasm and knowledge was fantastic and he kept me in the loop on all things in the area. What impressed me most was his continued service even though I had purchased a property elsewhere. He advised me on a number of things the selling agent did not. Thanks again Ollie.

    5

  29. Dealing with Foxtons was a pleasure throughout the process of selling my flat in Putney. Kat was excellent in proving regular updates and following up on all open items with the solicitors and with the buyers.

    5

  30. I found Grace at Foxtons Beckenham to be a very good communicator and very tenacious. When I phoned and left her a message she always returned my calls quickly which was very helpful.

  31. Difficult conveyance as it took months rather than weeks, but due to Sarah’s unrelenting persistence we completed on 31st March 2016 It was like she was buying the house herself or her family as she pushed and pushed surpassing even me and we got there in the end.

    5

  32. I am quite impressed with the attitude of these gentle ladies. They are quite professional throughout out the sale process. Though the sale is quite a challenging one as we have various difficult issues to resolve during the process but due to their resilience (Kelsey in particular) we were able to achieve the desire result. Five thump ups!!!!!

    5

  33. I'd just like to thank Henrietta for making my first flat-buying experience so painless! She was extremely friendly, helpful and patient in navigating the different stages with me and I would thoroughly recommend her when purchasing a property.

    5

  34. I recently listed and sold my property through the West Hampstead office. The overall experience was very good with very professional approach. They managed to find a buyer in less than a week which was an amazing turnaround. I worked with Ben and Brocha who both were very helpful and always available to answer any questions and help with some issues that came up during the process. Without their valuable help we wouldn't manage to complete the same and I'm very grateful for all their effort and patience.

  35. Kelly was a GEM!!!!! Without her chasing and efforts I would never have managed to move house. The fact that all this was done under the commission free deal you had going is unbelievable. The fact I’m sat here in my new place typing, is down to the team at Foxtons!

    5

  36. We moved from a flat to a detached house and made it happen by great help from Foxtons and particularly Michael of Guildford office. He regularly (usually weekly and sometimes more frequently) tracked the entire process with all involved parties, from us (as purchasers), vendors, other agents and solicitors for making sure that process never pauses. He acted very quickly in resolving problems in a few occasions during the process. His other colleagues, Ryan and Aidan also played their role in their own positions. Great Service, excellent communications, quick and efficient act; thanks to you all guys!

    5

  37. Many thanks for the excellent service and advice given by Tanya, Natalie and her colleagues in selling my house. Would recommend Foxtons to anyone selling a property

    5

  38. We were very impressed with Freddie from Wapping office! He helped us with the purchase of the new flat. We really liked Freddie's skill in listening to clients’ needs. And we were impressed with his patience. Thank you Freddie!

  39. I was looking for a property in Pimlico last Autumn and found the support and assistance of Gillian to be both outstanding and helpful. Although we didn't find a property with Foxtons in the end, Gillian did her best to select suitable properties and listened well to our requirements. I would definitely recommend Foxtons and in particular Gillian

    4

  40. We are very grateful to Miriame for her proactive approach to selling our flat. She came up with innovative ideas to market a very difficult flat and was a joy to work with. She updated us regularly and responded to our phone calls and messages promptly despite the time difference due to living abroad. She brought forward serious buyers at GBP 10,000 above offer price and made it easy to trust that the project was in capable hands. We would highly recommend her due to her professional, honest and friendly approach. Thank you for all your help Miriame and best of luck for the future.

    5

  41. Thank you Chris, Vicci and all the staff at Foxtons Greenwich, for a fantastic, reliable and professional service in selling my Greenwich apartment in next to no time at all.

    4

  42. Foxtons were excellent at bringing round the right people to buy our property. Also I felt they genuinely liked our flat and as I had lived in the flat for about 30 years that was important. They were supportive when we were going through the rather tense process.

  43. Great service from Phoebe and Ryan. Both took time to educate me about the Guildford market from a lettings/investor standpoint. It was great to have their perspective and their boss Mike made time on a busy Saturday to show my husband some properties at quite short notice. Good all round customer service. In the end we didn't invest in Guildford but will definitely come back to Foxtons if we decide to in the future.

    4

  44. I recently purchased a property through the Stratford branch. I mainly dealt with Tanya and found her very helpful and effective. I wish her all the best!

    5

  45. Anna was outstanding in trying to sell our property and find us a house. She really went out of her way and even accommodated our late hours home from work. She is dedicated and listened to everything we asked for. She will definitely go far in her career!

    5

  46. Dear Felicity, thanks so much for your excellent work and persistence on this sale. We really appreciate your help which was critical in getting the deal over the line. This is the first time we sell a property in the UK and were wondering whether it was always that hard. Felicity you were throughout very professional, efficient, helpful and always very patient. It was a pleasure to work with you and we would recommend you as well come back to you for another sale. All the best for your future.

  47. I can honestly say that if it had been any other estate agent I would not have been able to purchase the property. Sarah endurance, commitment and creativity were incomparable and unwavering.

    5

  48. Tatiana from Foxtons Ealing was very helpful during the entire process. We found the perfect home after months of hunting and viewing many different properties.

    5

  49. I am very satisfied with your services for the sale of my property. Hope we will have the opportunity to work together again in the future.

    5

  50. Tom and Alice and the team have provided us with an excellent, proactive, professional and warm service that was consistent throughout the whole process. We have been very impressed and happy that we chose Foxtons. To date Foxtons have been the most reliable aspect of the whole buying and selling process! We cannot recommend the team highly enough. Many thanks to you all and wishing you all the best in the future.

    5

Please let us know about your experience with Foxtons.

Call 0800 369 8667 for further information about selling your home, or to find out how much your property is worth

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