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Integrity, credibility and professionalism

Foxtons is a voluntary member of the following codes of practice. These memberships provide sellers, buyers, landlords and tenants with an assurance that they will receive the highest level of customer service.

We also believe in fee transparency, helping you make informed decisions with no last minute surprises.

  1. The Property Ombudsman

    The Property Ombudsman (TPO) scheme has been providing consumers and property agents with an alternative dispute resolution service for 25 years and provides consumers with a free, impartial and independent alternative dispute resolution service.

    https://www.tpos.co.uk/

  2. The Association of Residential Lettings Agents

    The Association of Residential Letting Agents is the UK's foremost professional body for letting agents. Its members are professionals working at all levels of letting agency, from business owners to office employees.

    http://www.arla.co.uk/

  3. The National Association of Estate Agents

    The National Association of Estate Agents (NAEA) is the UK's leading professional body for estate agency. Our members practise across all aspects of property both in the UK and overseas, including residential and commercial sales and letting, property management, business transfer, auctioneering and land.

    http://www.naea.co.uk/

  4. Tenancy Deposit Protection Scheme

    Under the provisions of the United Kingdom Housing Act 2004 every landlord or letting agent that takes a deposit for an assured shorthold tenancy in England and Wales must join a tenancy deposit scheme

    More info on Tenancy Deposit Protection Scheme

  5. The National Approved Lettings Scheme

    NALS is the National Approved Letting Scheme, and is the most respected and recognised scheme of its type; offering superb value for money for agents, and complete peace of mind for tenants and landlords.

    http://www.nalscheme.co.uk/

  6. Safe Agent Fully Endorsed (founding agent)

    Foxtons is proud to be a founding member of SAFE (Safe Agent Fully Endorsed). Letting agents displaying the SAFEagent logo are part of a Client Money Protection (CMP) Scheme which ensures that they are protecting their clients monies.

    http://safeagents.co.uk/

  7. London Rental Standard

    The London Rental Standard is a voluntary set of minimum standards that the Mayor expects from landlords, managing agents and letting agents that operate in London’s private rented sector.

    More info on London Rental Standard

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