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Frequently Asked Questions from Landlords

Common questions about letting property in the UK

  1. How much will it cost me to let my property?

    The costs involved in letting your property consist of:

    Energy Performance Certificate
    An EPC is a legally required document that needs to make available to prospective tenants no later than 28 days from marketing beginning. We can arrange your EPC for you.

    Inventory and check-in report
    An inventory and check-in report should be organised before a tenant moves in. Foxtons can arrange this on your behalf for a fee depending on the size of the property.

    Estate agent commission
    The commission fee is charged as a percentage of the agreed rental price, plus VAT at the prevailing rate, and paid out of a proportion of the rent. View our terms & fees

  2. Are there any additional marketing costs?

    Foxtons includes all marketing expenses within our commission fee, including listing your property on our website, Rightmove, Zoopla, as well as printed brochures and direct email alerts.

  3. Who will conduct viewings on my property and when will they occur?

    Foxtons ensures all viewings to your property are accompanied by one of our highly-trained Property Negotiators, even in the evening and on Saturdays.

  4. Do I need to be present for viewings?

    Because renters often feel more relaxed when the owner or tenants are not present Foxtons will ask you to supply any access codes and keys required to enter your property so we can conduct viewings independently.

  5. What is an EPC and how long will it be valid?

    An EPC (Energy Performance Certificate) measures the energy efficiency of a property using a scale of A-G and is valid for 10 years.

    It is a legal requirement for landlords to have a valid EPC before their property is let.

    Foxtons can arrange an EPC for you.

  6. How much will it cost to have my property managed?

    The Property Management fee will be charged as a percentage of the rental price + VAT and is payable upon the tenant signing the Tenancy Agreement. View our Property Management service or contact us for more information.

    View Foxtons Lettings Terms and Conditions of Business, Fees and Expenses

  7. How much is the tenant's deposit and what happens to it?

    Typically this is four to six weeks' rent and is payable upon the signing of the Tenancy Agreement. The deposit for an Assured Shorthold Tenancy (AST) should also be registered with a tenancy deposit protection scheme within 30 days.

    Foxtons hold the deposit as a stakeholder and for ASTs Foxtons registers this with a deposit protection scheme, resulting in a faster and more efficient deposit release process at the end of the tenancy.

  8. What does the new deposit scheme involve and how does it protect me?

    All deposits being paid by a tenant for an Assured Shorthold Tenancy are registered with a recognised deposit protection scheme within 30 days guaranteeing that any deposit disputes will be dealt with efficiently.

  9. How much does an inventory cost and who is responsible for organising this?

    Prices vary depending on the size of your property. We can organise an inventory on your behalf.

  10. How can I protect myself from property fraud?

    There are a couple of very simple measures which are recommended by both the Land Registry and Action Fraud that you can take to safeguard your property. More about Property Fraud.

  11. How long does it take to receive my rent once paid by the tenant?

    For a long let you should receive your rent within 3-5 working days of the rental due date each month. The due date is typically, although not always, the date on which the tenant moved in.

    For a short let you will receive your rent in full within 3-5 workings days of the commencement of the tenancy.

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