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What do landlords and tenants say about us

With access to thousands of properties, not only do we offer you excellent choice, we also pride ourselves on our professional approach and exceptional service.

  1. I am so impressed with the properties you have chosen for us. These were really spot on and I am very impressed how you managed to understand our requirements and offered us such decent properties. Very best regards.

    Honda Europe

  2. I would like to take the opportunity to thank Foxtons for their speedy response to our enquiry. The gentleman concerned was impressed with the Richmond office and with the service they offered when he was looking at the property which he has now secured. I have already forwarded your company name to Spain as a colleague there also requires a short term let.


  3. We are delighted to inform you that we are the happy tenants of a nice 2 bedroom flat in Earls Court which meets all our expectations and more. The prospecting weekend in London was an amazing experience with you all and again, I can only but thank you and praise your efficiency, professionalism and excellent spirit. It has become clear after a couple of days how fast moving and competitive the London's lodging market is and how brave you need to be to get through it! Congratulations!

    Swiss International Air Lines

  4. I wanted to let you know how great Danielle has been. I have reached out to several firms and have come in contact with one other "broker" at Foxtons. Danielle puts them all to shame. She has been super helpful, super friendly, and super proactive in handling all of my requests and questions. I would have driven most people crazy with all of my queries. She reaches out to me directly and keeps me informed on a near real time basis as to the status. Given the time zone differences, it has been very helpful to have such a pro-active person helping me and my family find a residence for the summer. I just wanted you to know that you have a great employee on your hands.

    Black Mountain Systems

  5. I have used the services of Foxtons over the last couple of months in relation to corporate lets and have found their service to be excellent. They acted upon my request immediately and supplied me with details of properties that fell exactly within my brief, they stayed in contact with me and kept me informed right from the initial contact through to our employees moving in. The service was excellent and on the occasion when there was a problem it was dealt with promptly and the matter was rectified to our satisfaction. You keep in regular contact and deal with any request from us immediately, with politeness and good nature. I am very impressed with the team as a whole and they certainly have made my job much easier as a result of their efficiency.

    Eurasian Natural Resources Corporation PLC

  6. I wanted to thank you so much for all your help and guidance with this search. As you know neither of us had done this before, so your patience with all our questions helped us make the right decision, and I feel sure that we will be very happy there! If there is ever a case where I need to do this kind of thing again, I will certainly recommend Foxtons, with a hot-line directly to you!

    Bank of New York Mellon

  7. There is no way to satisfy all parties in the first phase as there is no perfect people or organization that's why companies need such qualified and skilled person like yours:

    Ability to actively manage the interface between our staff (tenant) and Chiswick Foxtons office.

    Expedite issues very quickly asked from our side and respond us by e-mail or telecom.

    Having solid people skills with ability to create solutions where we have problems such as missing items in flat, flat viewing period, deposits etc. I can say she is definitely a solution provider.

    Honest and positive at all times although there are some critics from our side about the short letting process especially during flat viewing period and missing items.

    Smart and good-looking, smiles every time.

    I believe she has also very good interface within Foxtons such as agencies and other head office departments (accounting etc) as her response time is very short in general.

    BETSBV Construction Representative

  8. I wasn't sure if Foxtons do a work recognition award for employees who go the extra mile in securing a tenancy, but I would like to say how brilliant Louise was yesterday. I was very impressed by the way she went out of her way to find a property for my clients and their disabled mother, in very difficult circumstances. She worked really hard to make the process as smooth and as quick as possible for them. I know that really appreciated her help. We certainly did.

    Guildford Council

  9. Georgina (from Foxtons in Angel), was very kind and professional in helping me to find a property. I could feel that the market is very "warmed", and is not easy to find a "perfect" flat to live. The first step, with the first conversation with the customer is the main step to make customer's satisfaction. I saw a lot of good agents, but she has a particular way to understand and being kind and she was always available to speak with me, in any time, including evening and weekends.

    Itaú BBA, Brazil

  10. After stressing over the Christmas period for my rental search, I walked into the right place yesterday and dealt with the right man with a 24 hour turnaround. I highly recommend working with Suganth Wimalendran from Foxtons Kingston. I had a great experience, and managed to secure my flat with ease. The process didn't take long due to the help and advice from Suganth Wimalendran in the Foxtons Kingston office. He showed me 4 great properties and due to his excellent professionalism, I have now secured my flat in Kingston.

  11. Excellent and professional service and a real sense of customer care.

  12. Karan Kumar is efficient, dynamic and amiable. Brings in results in no time. Highly recommend him.

  13. Whitney was incredibly helpful and supportive with helping us find our new home, despite our very tight deadlines. Without her constant support and guidance we would never have been able to find the perfect flat for us!

  14. Anna was incredibly helpful and offered invaluable advice. 5 star service.

  15. Since I came from abroad to find my son good accommodation, all I had was Google searches and Foxtons was always popping up as one of the best real estate agents in England, which was a good sign that I am on the right path at that time! I met Mr. Suganth and I can?t speak highly enough about this man. He gave all the attention and time explaining and answering my questions, providing advice and tonnes of information of how the system works in the UK. I realised I am in good hands in a foreign country. I felt that his job was not only to put me in accommodation that will satisfy my needs, he proved to me that professional service goes very far beyond that. Thanks Mr. Suganth, good luck in your career.

  16. Excellent professional service, which is why I have not approached any other agency.

  17. Excellent professional service, which is why I have not approached any other agency.

  18. Marcin and Tajammul are very efficient and everything went smooth and fast.

  19. Marcin and Tajammul are very efficient and everything went smooth and fast.

  20. I have been in touch with and interacted with Bradley at the Foxtons New Malden branch at the start of the search. It has been an excellent experience with Bradley, who has been a complete professional and very customer-focused, taking in my requirements and judging what I would need by taking in my feedback. The effort has been genuine and made me feel comfortable about working with him and Foxton in general. The simple process of taking in details and arranging viewing and calls to follow up have been timely and very proactive... I see Foxtons as a very professional organisation with motivated and competent staff... I look forward to getting the deals closed and finding a good house for our family.

  21. I didn?t get a property through Shanice-Chanel, however she was very informative and professional.

  22. Anna is a fantastic agent! Very outgoing and really listens to what her customers are looking for which is very important. She?s been very helpful and approachable. Well done Foxtons Harrow! Anna is an asset to your company :)

  23. My partner, and I, have moved around quite a bit as expats and rarely have we found an agent as engaged and supportive as Jorge. He has helped us through the difficult process of finding a London apartment with us not in the UK. It has been great being able to rely on him! Thank you!

  24. Extremely proactive team and very pleasant to deal with. Entire process from initial calls to viewings and completion was both straightforward and efficient. We were made to feel very comfortable every step of the way by their sincerity. Highly recommended!

  25. Extremely proactive team and very pleasant to deal with. Entire process from initial calls to viewings and completion was both straightforward and efficient. We were made to feel very comfortable every step of the way by their sincerity. Highly recommended!

  26. Extremely proactive team and very pleasant to deal with. Entire process from initial calls to viewings and completion was both straightforward and efficient. We were made to feel very comfortable every step of the way by their sincerity. Highly recommended!

  27. From the moment we met Liz ten years ago we knew she was on our side - professional, informed and clever, she has never let us down. She found us 3 tenants for our property, all excellent and one stayed for 6 years! Even when the flat was no longer with Foxtons she helped us with advice and intelligent support, and now she has moved to Wimbledon from Notting Hill she continues to offer us her support. Wimbledon and Foxtons are very lucky to have her!

  28. Very nice staff, in particular Sofia, who showed us good properties and contacted us promptly as soon as a new property was available. Her advice and kindness have been very helpful for our search! Highly recommended!

  29. I have just collected the keys to my lovely new rental property. I would just like to highlight and appreciate the continuous support and efforts from Suganth Wimalendran on the lettings team in the Foxtons Kingston office. His professionalism and time management is impeccable. Suganth has shown me a number of properties in Kingston , New Malden and Surbiton. I have now successfully secured a lovely property in the area of Twickenham. I would highly recommend working with Suganth and Foxtons to anyone looking in and around Kingston for a rental property.

  30. Dipan was fantastic. He was professional, friendly and proactive. I highly recommend him.

  31. Oana is a great estate agent, very helpful , hard working and willing. She did a great job with showing me the properties and listening to my needs. Thanks Oana.

  32. Tayla was an incredible employee. Everything was in order and we rented the flat we were interested in record time __ She?s helpful, friendly and responded quickly when I had to ask for something. She?s a really nice person __

  33. Taj was extremely helpful when we were trying to get the flat that we wanted. He really tried to accommodate our preferences and was great in guiding us through the renting process. He's also super passionate about what he does which made it very pleasant to communicate with him.

  34. It's been indeed a great experience with Foxtons. They make you feel so comfortable. Especially for guys like me who come new to this country. I am impressed with the way Anna has helped me in my home search. I have always believed, and once again it's been proven, that it's not the company which creates great employees but great employees like Anna make companies great.

  35. Foxtons were great when it came to moving to London for my flatmate and I. Jack made it super easy for us and his cheerful attitude helped a lot, making it not seem so scary. We never felt like we couldn't contact him. He was always there to help us and answer any questions or queries we had - however strange they may have been! We are now very settled and happy in our new flat thanks to you.

  36. Emma was incredibly helpful and understanding of my needs. I will be sure to go to her next time I need to flat hunt!

  37. Having the helpful assistance of Uche on our search for a property has been a blessing. We have been searching for properties that meet our criteria (pet friendly and suitable for a growing family) in a broad area of search and while being abroad waiting for our date of relocation, and she has done everything possible to keep us informed about new properties on the market, sending us videos of the properties in stock, arranging video calls to show us properties, and phone calls to know how we're feeling about our search. If there is someone we could rely on it is Uche and we thank her for all the work she did during our search.

  38. As a landlord, I have received very professional service from Foxtons at Temple Fortune. The team were very active in bringing prospective tenants for viewing. They found me a professional tenant in a very short time, and before the current tenancy ended. Dean Lane the letting manager was very approachable and helpful in providing advice when needed. He kept me informed every step of the process. I'm positive that managing the tenancy will continue in the same standard throughout the length of the contract. I highly recommend them.

  39. Rokas has been so helpful and professional during our renting process. He is a lovely person and very good at his job. He has taken away all of our worry and stress and made the process as easy as possible for us. He is fantastic!

  40. Zak helped us find the perfect apartment. With my employment I have to move every 6-12 months and I found Zak to be the most helpful and knowledgeable agent to date. Very professional and extremely efficient. A big thank you for taking away the stress.

  41. Tajammul was an extremely reliable and pleasant employee who did everything in his abilities to make sure the renting process ran smoothly. I would definitely recommend Foxtons due to the high level of service provided by Tajammul.

  42. Amongst all the agencies, I have chosen Foxtons, thanks to Igor. It?s been a pleasant experience, he made things easy, fast and convenient, which is the most important thing when renting an apartment!

  43. Harry Evans is a superstar. He contacted me when we were looking for a flat in London! We were relocating from Sydney with a small dog and needed to find a place to stay. Nothing was too hard. We moved into a flat in the perfect area for us. Very happy. Would recommend Harry and Foxtons Earls Court in a heartbeat!

  44. Rachel is an exceptional woman who cares deeply about her job and her clients which is clear to see. She calmed me during a rather stressful period in my life and was completely trustworthy and reliable. She made it easy for me to focus on other things in my life whilst she set up viewings to my exact standard.

  45. Adam showed me around 3-4 places in Finchley on a Saturday. I ended up finding a place in Harringay through a different agency as the location was much better for me. But he was very helpful & tried to discuss rent prices with landlords where he could.

  46. Eduard is fantastic. He genuinely cared about finding the perfect short let for myself and my daughter. We are thrilled with the apartment he found for us. He is very professional, but personable and kind as well. He made the whole experience of searching for a short let stress free. He communicates extremely well which is comforting. He really saved us from a horrible situation and I am eternally grateful to him. I can't say enough, he is wonderful. I highly recommend Eduard Popa.

  47. I used this office for lettings and my property was rented within days. Very professional service everything was very quick and smooth. I want to thank Dean from Foxtons Temple Fortune and Mathew from Muswell Hill who made it happen. Excellent customer service. Thank you.

  48. Excellent service!

  49. When we approached Becky about our property search she was super helpful, friendly and professional. It was very easy to deal with her, she listened to what we are looking for and made sure we are happy. Becky managed her working hours to suit our time, even if this meant late night property viewings and meetings. She explained everything and helped us in the process of renting our new property. In less then one week's time we signed the contract! Thank you Becky!

  50. I just rented a flat in London with Foxtons and Bernard has been incredibly helpful throughout the whole process. Super responsive, positive and overall awesome! :) Thanks!

  51. Thank you, Alex, for doing your best to sort us out in a difficult situation. We really appreciate you finding us the perfect apartment truly suited to our needs and taking time to help us. Your efforts were out of the box and beyond the call of duty. I must say old values are needed, especially these days when computerised efficiency limits personal care. Thank you for running the extra mile!

  52. A massive thank you to Humaira for finding the perfect property for us. Humaira was patient and attentive to our requirements and worked hard to find the perfect match.She was excellent, kind and helpful, taking care to find a place within close distance to my daughter's school, and the exact property we had hoped to find. We are lucky to have found such a professional and kind letting manager. Once again big thanks to Humaira and Foxtons.

  53. Alanna is intelligent- interested in what she is doing - interested to solve the problem. What more can you ask for?

  54. Sean was professional, prompt and helpful. He showed us a very nice selection of flats and helped us figure out what would suit us best.

  55. We found our current Marsham Court rental property through Foxtons last November. Giuseppe was extremely helpful, knowledgeable and friendly throughout the whole process. He worked hard to find the right property for us and was patient and respectful. Thanks very much Giuseppe!

  56. Alex was amazing - he has been super helpful, responsive and kind! We were in an extremely urgent need of finding a new property to rent and he reshuffled his full schedule to accommodate our viewings. The advice he gave us was invaluable. His dedication to delivering the best service to clients has no limit! We will strongly recommend his services to our friends in the future.

  57. We are really happy to have Becky's assistance during our search for a flat. She is a perfect, careful agent who is really focused and interested in the customer's requirements. I would like to thank her again from here.

  58. Bradley is a very helpful man!

  59. Great service, he really helped me to find a beautiful studio just like I wanted, and in a very short time!

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