The health and safety of our teams and customers is paramount for us and as such we are in the process of reviewing both the guidelines and the way in which we operate across all our offices to ensure a safe return to the workplace.
We hope to conclude the review shortly and will subsequently be taking steps to ensure all appointments can be carried out safely, our branches are suitable for social distancing and we have the correct hygiene protocols in place.
Our teams are extremely excited to get back to work with a re-opening of our branches from 1st June. We have a responsibility to our staff, customers and communities to ensure everyone is kept safe and will constantly be reviewing our approach in line with best practice.
Until then, we will continue to support you and all of our customers remotely, many of whom have already embraced video viewings, valuations and the multitude of helpful features on our My Foxtons online platform. We have created a series of FAQs to help you find the answer you're looking for, but please do get in touch with us if you need further assistance.
We are currently seeing high levels of interest and agreeing deals for both lettings and sales through the use of virtual viewings and valuations. Our teams are fully equipped to provide a variety of valuation services for our customers. Please choose the relevant link below for FAQs to help with your transaction.
Our lettings managers and support teams are currently working remotely with a slightly reduced team and we will respond to all emails and enquiries as soon as possible. Our FAQs may already have the answer you’re looking for; please follow the most relevant link below.
If you are a current tenant or landlord, please go to My Foxtons to access details for your current tenancy.
Moving into a property
We understand that many people will be in the middle of moving house and we will of course continue to facilitate this where it is safe and essential to do so. Please contact the relevant office manager to confirm the move-in process.
We want to thank our incredible staff for their commitment and hard work and our customers for working together with us during this difficult time. We look forward to opening the doors of our branches again when it is safe to do so and seeing our customers again in person soon.
Stay safe and well,
From all of us at Foxtons.